Spanish-English Contact Center ASR
Bilingual Spanish-English contact center conversations
Hours of content
2300+
Languages
Spanish, English
Pricing
Custom
Overview
High-quality dual-channel recordings of bilingual support calls covering various customer service scenarios. Features natural speech patterns, code-switching scenarios, and diverse acoustic conditions. Includes human-verified transcripts and speaker diarization optimized for ASR model training.
Highlights
- Fully transcribed bilingual conversations
- Bilingual Spanish-English conversations
- Dual-channel recordings with speaker separation
- Natural code-switching scenarios
- Diverse customer service contexts
Deliverables
Files
WAV audio files (48kHz, 16-bit to 24-bit), Fully transcribed bilingual transcripts with speaker labels (JSON), Intent and sentiment annotations (CSV)
Audio Specs
48kHz sample rate, 16-bit to 24-bit depth range
See our complete contact center dataset catalog for all available languages, scenarios, and conversation types. Contact us for samples and custom collection options.