Stereo role-play customer service dialogues in Spanish with L/R speaker separation
Languages
Spanish
Quality Check
100% Verified
Specialized Spanish-language customer support conversation dataset featuring structured role-play dialogues between agent and customer speakers. Stereo recordings with dedicated left/right audio channels per speaker for clean agent-customer separation—recorded via LiveKit with isolated per-participant tracks. Scenarios include hotel cancellation calls, reservation modifications, billing inquiries, and complaint resolution in natural conversational Spanish. Features structured intent labels, speaker diarization, word-level timestamps, and per-utterance emotion labels. Purpose-built for training Spanish customer service ASR, contact center AI, intent classification, and virtual agent models.
Stereo WAV files with agent/customer L/R separation (48kHz, 16-bit), JSON transcripts with speaker diarization and role labels, Intent and scenario type annotations, Word-level timestamps per speaker, Per-utterance emotion labels with confidence scores
48kHz sample rate, 16-bit depth, 1536 kbps, stereo with agent/customer channel separation
JSON with role labels, intent annotations, word timestamps, emotion annotations