Bilingual Spanish-English contact center conversations
Total Duration
2300+ hours
Languages
Spanish, English
Quality Check
100% Verified
High-quality dual-channel recordings of bilingual support calls covering various customer service scenarios. Features natural speech patterns, code-switching scenarios, and diverse acoustic conditions. Includes human-verified transcripts and speaker diarization optimized for ASR model training.
WAV audio files (48kHz, 16-bit to 24-bit), Fully transcribed bilingual transcripts with speaker labels (JSON), Intent and sentiment annotations (CSV)
48kHz sample rate, 16-bit to 24-bit depth range